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CU360 FAQThis FAQ answers questions you may have about CU360. Q: What is CU360? A: CU360 is CUNA's subscription-based, online research portal. It is stocked with unique tools and in-depth information dedicated to providing market insights and thought leadership to credit unions. CU360 includes editorial, presentations, best practices, national issue surveys, research data, and online analytic tools. Subscriptions come in three tiers: Basic, Expanded and Complete. As the names imply, each level provides access to more tools and content. Q: What specifically does CU360 offer? A: All CU360 subscriptions include access for as many staff and leadership access accounts as you require. At the Basic subscription level, CU360 offers:
At the Expanded subscription level, you get all of the above, plus:
At the Complete subscription level, you get all of the above, plus:
Q: How do I try CU360? A: You can access a free trial of CU360 by clicking on the free trial selection on the CU360 homepage (http://cu360.cuna.org) in the "Subscribe" box. Your interest will be conducted to one of our subscription consultants, who will contact you to discuss what level of trial and/or subscription best meets the needs of your credit union. Q: How do I add additional users to my CU360 subscription? A: Once you have a trial subscription or paid subscription to CU360, you can add as many users from your credit union as you require-including members of your board. Simply login, then select the "Subscription Details" button located in the MY CU360 box on the homepage. This page will display information for you including your level of service, others signed up for access under your subscription, your subscription expiration date, as well as a link "Click to Add subscribers." And that's all you have to do: click on that link and fill out the form. This will add a user to your subscription. And that person will receive a system-generated email alerting them that they have been added and providing them login instructions. Q: How much is a CU360 subscription? A: A Basic subscription costs $1,195; an Expanded $4,895; and a Complete $7,495. Q: What if I'm just interested in a report, say the CU EScan? Do I have to pay for a CU360 subscription in order to obtain it? A: No. Many of the resources on CU360 are available for separate purchase. However, CU360 bundles many of these tools and thereby provides them at a significant discount when purchased all together. Q: I was a CU Executive Newsletter subscriber. Now I get weekly CU360 emails and my newsletter looks different. What happened? A: If you're wondering why you receive the weekly CU360 email...you may be a former CU Executive Newsletter subscriber. In February 2008, we combined subscriptions to the newsletter (and renamed it the CU360 Newsletter) and CU360 so that all subscribers have access to the newsletter and CU360 online. If you haven't already gotten started with CU360:
Q: If I have additional questions? A: For more information on CU360, contact Kristina Grebener (1-800-356-9655, ext. 4287; kgrebener@cuna.coop). ![]() SubscribeToolsHot Topics |
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